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Satellite Communications Maintenance Center

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Logistics, depot management, network engineering, help desk, technical and project management support to oversee operations worldwide for the U.S. Army Project Manager Tactical Network (PM TN) Commercial Satellite Terminal Program (CSTP) . The SMC was established in response to a growing need for more information about failures and tracking of trouble tickets. The SMC, located on Aberdeen Proving Ground, MD, is a 24×7 facility that provides tracking for all assets, operational or spared, worldwide under multiple programs to include, but not limited to, Deployable Ku Earth Terminal (DKET), Secure Internet Protocol Router and Non-classified Internet Protocol Router (SIPR/NIPR) Access Point (SNAP), Micro Very Small Aperture Terminal (VSAT), Ground to Air Transmit and Receive (GATR), United States Marine Corps (USMC) Very Small Aperture Terminal System (VSATs) and Inflatable SATCOM Antenna. The SMC allows for data share amongst programs to identify mean time between failures (MTBF), repair or replacement costs, shipping, configuration management, Item Unique Identification (IUID) implementation and tracking, trend, and fault analysis.

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